Oppzer Ltd operates this website and online store, including all related information, content, features, tools, products, and services to provide customers with a seamless online shopping experience.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

Personal Information We Collect

We may collect and process the following categories of personal information:

Contact Information

• Full name
• Billing address
• Shipping address
• Email address
• Phone number

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your complete credit card or debit card information on our servers.

Account Information

• Username
• Password
• Account preferences
• Saved settings

Order and Transaction Information

• Products viewed or purchased
• Shopping cart activity
• Wishlist activity
• Order history
• Returns, exchanges, and cancellations

Communication Information

Information you provide when contacting customer support, submitting inquiries, reviews, or feedback.

Device and Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage data

Website Usage Information

Information regarding how you interact with and navigate our website, including pages viewed and actions taken.

How We Collect Information

We may collect personal information:

• Directly from you when you create an account, place an order, subscribe to communications, or contact us.
• Automatically through cookies, analytics tools, and similar technologies when you use our website.
• From trusted service providers that assist in operating our website and business.
• From marketing partners and other third parties where permitted by law.

How We Use Your Information

We may use your personal information to:

Provide and Improve Our Services

• Process orders and payments
• Arrange shipping and delivery
• Manage customer accounts
• Process returns and refunds
• Improve website functionality and customer experience

Marketing and Promotions

• Send promotional emails and updates
• Inform you about new products and offers
• Display relevant advertisements

You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

• Verify customer accounts
• Detect and prevent fraudulent activities
• Protect website security
• Comply with legal obligations

Customer Support

• Respond to inquiries
• Provide technical support
• Resolve disputes and complaints

How We Share Personal Information

We may share personal information with:

• Payment processors
• Shipping and fulfillment providers
• Website hosting providers
• Analytics providers
• Customer support service providers
• Legal and regulatory authorities when required by law

We do not sell your personal information to third parties.

Website Hosting and Third-Party Services

Our website is built and operated using WordPress and WooCommerce and may use trusted third-party service providers for hosting, payment processing, analytics, marketing, and website functionality.

These providers may process personal information only as necessary to provide their services and in accordance with their own privacy policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Maintain shopping cart functionality
• Improve website performance
• Analyze website traffic
• Deliver relevant advertising

You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability

To exercise any of these rights, please contact us using the details below.

International Data Transfers

Your information may be transferred, processed, and stored in countries outside your country of residence. Appropriate safeguards will be implemented where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

Contact Information

Company Name: Oppzer Ltd

Email: support@oppzerltd.uk

United Kingdom Phone: +44 7453 597826

USA Phone: +1 (934) 202-5645

Business Hours: Monday to Friday, 9:00 AM – 5:00 PM

Business Address: Office 708, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom